Automate Email, Enterprise WeChat, and AI Tutor with OpenClaw (Practices 4‑6)
This guide walks you through real‑world OpenClaw scenarios—email monitoring, a 24‑hour enterprise WeChat customer‑service bot, and an AI tutoring assistant—detailing prerequisites, step‑by‑step configuration, code commands, and testing procedures to boost productivity.
Overview
The article presents three practical automation cases using OpenClaw: email monitoring for foreign trade, an enterprise WeChat customer‑service robot, and an AI tutoring assistant for knowledge‑sharing creators. It targets users who already know the basics of OpenClaw and want to solve real work problems efficiently.
Case 1: Email Monitoring
Process 200+ daily emails, push important messages to WeChat instantly, improve customer satisfaction by 90%.
Prerequisites
Business professionals or foreign‑trade staff; estimated time 30 minutes.
Step 1 – Obtain Email Authorization Code (example: 163)
Log in to 163 mailbox.
Open Settings → POP3/SMTP/IMAP.
Enable IMAP/SMTP service.
Click “Get Authorization Code”.
Verify via SMS and copy the code (shown only once).
┌─────────────────────────────────────────┐
│ 授权码生成成功 │
├─────────────────────────────────────────┤
│ 您的授权码:ABCD EFGH IJKL MNOP │ ← 复制这个!
│ ⚠️ 授权码只显示一次,请妥善保存! │
└─────────────────────────────────────────┘Step 2 – Install Email‑Monitor Skill
clawhub install email-monitorVerify installation: openclaw skill list The email-monitor entry should appear.
Step 3 – Configure Email Connection
{
"skills": {
"email-monitor": {
"enabled": true,
"provider": "163",
"email": "[email protected]",
"password": "YOUR_AUTH_CODE",
"checkInterval": 60,
"notifyChannel": "wechat"
}
}
}Key fields:
provider : email service (e.g., 163, gmail, outlook).
email : mailbox address.
password : the authorization code.
checkInterval : polling interval in seconds.
notifyChannel : notification method (wechat).
Step 4 – Set Important‑Mail Filters
{
"skills": {
"email-monitor": {
"keywords": ["订单", "询价", "合同", "付款", "紧急", "重要"],
"senderWhitelist": ["[email protected]", "[email protected]"],
"senderBlacklist": ["[email protected]"]
}
}
}Step 5 – Test
Start the gateway: openclaw gateway --port 18789 Send a test email (subject: “测试邮件”, body: “看看能不能收到通知”).
Check WeChat for a notification.
┌─────────────────────────────────────────┐
│ 微信 - OpenClaw 通知 │
├─────────────────────────────────────────┤
│ 📧 新邮件通知 │
│ 发件人:[email protected] │
│ 主题:测试邮件 │
│ 时间:2026-03-29 23:30 │
│ 内容:看看能不能收到通知 │
└─────────────────────────────────────────┘Case 2: Enterprise WeChat Customer‑Service Bot
Reduce response time from 10 minutes to 30 seconds, automate 80% of FAQs, cut support cost by 70%.
Prerequisites
Customer‑service teams, admins; estimated time 45 minutes.
Step 1 – Register Enterprise WeChat
Visit https://work.weixin.qq.com/ and create a corporate account.
Copy the generated corporate ID (e.g., wwxxxxxxxxxxxxxx).
┌─────────────────────────────────────────┐
│ 企业微信 - 注册页面 │
├─────────────────────────────────────────┤
│ 企业 ID: wwxxxxxxxxxxxxxx ← 复制这个 │
└─────────────────────────────────────────┘Step 2 – Create a Self‑Built Application
Navigate to “应用管理 → 应用 → 自建”.
Create an app named “智能客服助手”.
After creation, note the AgentId (e.g., 1000001) and Secret.
┌─────────────────────────────────────────┐
│ 应用详情 │
├─────────────────────────────────────────┤
│ AgentId: 1000001 ← 复制这个 │
│ Secret: xxxxxxxxxxxxxxxx ← 复制这个 │
└─────────────────────────────────────────┘Step 3 – Install WeChat‑Work Bot Skill
clawhub install wechat-work-bot openclaw skill listThe wechat-work-bot entry should appear.
Step 4 – Configure Connection
{
"channels": {
"wechat-work": {
"enabled": true,
"corpId": "wwxxxxxxxxxxxxxx",
"agentId": "1000001",
"secret": "your-secret-here",
"token": "mytoken123",
"encodingAESKey": "your-aes-key"
}
}
}Step 5 – Set Webhook
URL: http://your-domain/webhook/wechat-work
Token: mytoken123
EncodingAESKey: [auto‑generated]Step 6 – Configure Auto‑Reply
{
"skills": {
"wechat-work-bot": {
"autoReply": {
"welcome": {
"enabled": true,
"message": "您好!欢迎联系公司客服中心。我是 AI 助手,请问有什么可以帮您?
回复数字选择服务:
1️⃣ 常见问题
2️⃣ 产品咨询
3️⃣ 技术支持
4️⃣ 转人工客服"
}
},
"keywordReplies": [
{"keywords": ["价格", "多少钱"], "response": "请问您想了解哪款产品的价格?"},
{"keywords": ["售后", "保修"], "response": "我们提供 1 年质保服务。"},
{"keywords": ["人工", "客服"], "response": "好的,正在为您转接人工客服,请稍候...", "handoff": true}
]
}
}
}Step 7 – Test
Start the gateway.
Send a message to the bot in WeChat.
┌─────────────────────────────────────────┐
│ 企业微信聊天 │
├─────────────────────────────────────────┤
│ 机器人:您好!欢迎联系公司客服中心。│
│ 我是 AI 助手,请问有什么可以帮您?│
│ 回复数字选择服务: │
│ 1️⃣ 常见问题 │
│ 2️⃣ 产品咨询 │
│ 3️⃣ 技术支持 │
│ 4️⃣ 转人工客服 │
└─────────────────────────────────────────┘Case 3: AI Tutor for Knowledge‑Paid Creators
Increase renewal rate from 30% to 65% by automating 80% of learner questions.
Prerequisites
Knowledge‑paid creators or training institutions; estimated time 40 minutes.
Step 1 – Prepare Course Materials
📁 Python 编程训练营/
├─ 课程介绍.md
├─ 常见问题 FAQ.md
├─ 环境安装指南.md
├─ 作业提交说明.md
└─ 课程大纲.mdStep 2 – Install AI Tutor Skill
clawhub install ai-tutorStep 3 – Configure Large Model
{
"skills": {
"ai-tutor": {
"enabled": true,
"provider": "dashscope-api",
"apiKey": "sk-YOUR_API_KEY",
"model": "qwen-turbo"
}
}
}Step 4 – Import Course Materials into Knowledge Base
Open the AI Tutor configuration and locate the “knowledge base” section.
Create a knowledge base named “Python 编程训练营知识库”.
Upload the five markdown files listed above.
Step 5 – Configure FAQ Auto‑Reply
{
"skills": {
"ai-tutor": {
"faq": [
{"question": "环境怎么安装?", "answer": "Python 环境安装步骤:
1. 访问 python.org 下载
2. 运行安装程序
3. 勾选 Add to PATH
4. 完成安装"},
{"question": "作业怎么提交?", "answer": "请登录学习平台提交作业。"},
{"question": "课程有回放吗?", "answer": "所有课程都有回放,可以在学习平台观看。"}
]
}
}
}Step 6 – Test
┌─────────────────────────────────────────┐
│ AI Tutor - 测试窗口 │
├─────────────────────────────────────────┤
│ 你:环境怎么安装? │
│ AI 助教:Python 环境安装步骤: │
│ 1. 访问 python.org 下载最新版本的 Python │
│ 2. 运行安装程序 │
│ 3. 安装时勾选 Add Python to PATH │
│ 4. 点击 Install Now 完成安装 │
│ 如果显示版本号,说明安装成功! │
└─────────────────────────────────────────┘Learning Checklist
Configure email auto‑monitoring.
Build an enterprise WeChat customer‑service bot.
Create an AI tutor knowledge base.
Set up automatic reply rules.
Define hand‑off to human agents.
Common Questions
Q1: Where do I get the email authorization code?
A: Log in to the web mailbox, go to Settings → POP3/SMTP/IMAP → Get Authorization Code.
Q2: Enterprise WeChat does not receive replies?
A: Verify the webhook configuration and ensure the Token and EncodingAESKey are correct.
Q3: AI tutor answers are inaccurate?
A: Add more course materials to the knowledge base and adjust confidence thresholds.
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