Guotai Junan’s Level‑3 FinOps Success: Inside Their Capacity Management Journey

In recent years, rapid digital transformation has increased IT investment while marginal efficiency declines, prompting the need for precise IT cost control.

The China Academy of Information and Communications Technology (CAICT) released the "Enterprise IT Foundation Resource Operations (FinOps) Capability Maturity Model" to guide systematic, standardized IT resource management.

At the 24th GOPS Global Operations Conference on October 18, 2024, Guotai Junan Securities announced it passed the Level‑3 assessment of this model for its Capacity Management System, demonstrating leading domestic capability.

In an interview, Deputy General Manager of Guotai Junan Data Center, Mao Mengfei, described the company's technology‑first strategy, the iCapacityIT system, and how FinOps practices have improved resource visibility, automation, and cost efficiency.

Key points discussed include:

FinOps culture shift making capacity management a cross‑department responsibility.

Use of automated tools (iCapacity, QuickBI) for real‑time monitoring, capacity reviews, and optimization suggestions.

Transparency and data‑driven decision‑making that align budgets, forecasts, and cost allocation.

Concrete improvements such as higher compute resource utilization and reduced waste.

Challenges like establishing unified capacity metrics and handling dynamic resource prediction, addressed through process optimization and intelligent tooling.

Future plans to deepen automation, build fine‑grained capacity models, and enhance cloud cost management.

The model defines six capability domains—budget management, delivery management, capacity management, cost management, operation management, and data management—to help enterprises achieve full‑lifecycle, fine‑grained IT resource governance.