How 18 Leading Chinese Enterprises Accelerated IT Efficiency with the DevOps Maturity Model

Introduction

Amid widespread digital transformation, enterprises are turning to DevOps to boost IT efficiency. The DevOps Capability Maturity Model series, led by the China Academy of Information and Communications Technology (CAICT), offers high‑value guidance, helping leading firms improve IT capabilities, integrate resources, and better support business systems.

Industry Adoption

In total, 18 enterprises have passed the DevOps Capability Maturity Model assessment, covering 32 evaluation items . Companies include Southern Power Grid, Tencent, Changjie Tong, Baidu, Lenovo, Meituan, Alibaba Cloud, Kingsoft Cloud, and many others.

Full‑Industry Benchmark Data

The benchmark spans state‑owned banks, joint‑stock banks, city commercial banks, securities, fund and futures, insurance, communications, and other industries.

Case Studies

Baoxin Software – ePlat Platform

The ePlat platform supports Baowu’s smart steel ecosystem, enabling open sharing, collaborative connections, agile intelligence, and iterative innovation. Delivery frequency increased from one release per six months to 4.87 releases per month , with 100% automated interface test coverage , over 85% unit‑test coverage , and a 97% automated deployment success rate .

Huairong Technology – Business Evaluation System 2.0

This system, crucial for non‑performing asset pricing, integrates demand, project, release, and statistics management, streamlining evaluation workflows, clarifying responsibilities, and enhancing risk control. The DevOps assessment drove process optimization, technical capability upgrades across demand, environment, configuration, CI, testing, deployment, and metrics, and cultivated internal engineering and agile coaches.

Softcom Power – iPaaS Platform

The iPaaS platform offers enterprise‑level rapid application development and customization, built on cloud‑native architecture with a sustainable front‑ and back‑end framework, reusable components, and services that accelerate business‑scenario development and delivery.

Beijing Gas – Call Center Project

The intelligent customer service system adopts a “full‑domain, full‑business, full‑function, full‑space” approach, integrating communication channels, enabling cloud‑based, intelligent, and customized digital platforms, improving call‑center efficiency, reducing costs, and enhancing service quality.

Haifa Baocheng – Whale Yuanbao Management Platform

Targeting supply‑chain finance in insurance, the platform emphasizes high traffic, low transaction size, and stringent timeliness. DevOps practices built an integrated R&D‑Ops toolset, breaking silos and laying a solid foundation for project success.

Changjie Tong – Small‑Enterprise One‑Stop Service Platform

The platform provides socialized, personalized, service‑oriented support for small enterprises, leveraging SaaS and high‑frequency client interaction to drive cloud service adoption and business growth.

Southern Power Grid – Cloud Yan Platform DevOps Subsystem

The subsystem passed the “Build & Continuous Integration” and “Pipeline” modules of the System and Tools standard at the excellent level, providing code repository, scanning, packaging, automated deployment, and testing capabilities that ensure consistent code quality and agile development.

Standard Compliance Overview

Continuous Delivery (Standard 3)

Multiple enterprises achieved Level 3 compliance, demonstrating mature continuous delivery pipelines and high automation.

Security & Risk Management (Standard 6)

Several projects met advanced security and risk management criteria, integrating DevSecOps practices.

System & Tools (Standard 8)

Assessments confirmed robust tooling ecosystems supporting build, integration, and pipeline automation.

Contact Information

For DevOps standard assessment inquiries, contact the China Academy of Information and Communications Technology (CAICT): Liu Kaili (Phone: 156 5078 6171, Email: [email protected]) or Bai Hanxiong (Phone: 159 1076 9206, Email: [email protected]). Additional contacts: Wei Huanxin at GreatOps (Phone: 185 0025 5645, Email: [email protected]).