How a One‑Stop DevOps Platform Helped China Pacific Insurance Pass Level‑3 Continuous Delivery Assessment

On June 29, 2023, at the 2023 DOIS DevOps International Summit in Beijing, the China Academy of Information and Communications Technology announced the latest batch of DevOps standard assessment results.

China Pacific Insurance (Group) Co., Ltd. (China Taibao) had four projects evaluated and awarded Level 3 under the "Research‑Operations Integration (DevOps) Capability Maturity Model – Part 3: Continuous Delivery" standard.

The success was driven by a "one‑stop R&D efficiency platform" that continuously optimizes processes, introduces advanced technologies and tools, and improves delivery speed and quality.

Q & A

Q: Please introduce your company and the tool platform that supported the four projects.

A: Taibao Technology Co., Ltd., a wholly‑owned subsidiary of China Pacific Insurance, built the platform to support the group’s digital transformation. The platform establishes an enterprise‑level, end‑to‑end continuous delivery pipeline, defines unified code‑repository, artifact, quality‑gate, deployment, and version‑naming standards, and integrates a suite of testing tools to enable test‑left automation.

Q: How important is an end‑to‑end integrated tool platform for DevOps adoption?

A: In a competitive insurance market, an integrated platform provides a unified development and operations environment, automates workflows, and offers data‑driven metrics, thereby accelerating delivery, improving quality, and achieving continuous improvement.

The platform adds an agile development channel, rapid release channel, nine pipeline templates, and a measurement dashboard with 39 efficiency and quality indicators, breaking departmental silos and enabling full‑link traceability from requirements to production.

During the assessment, the team faced challenges such as meeting the standard’s requirements while supporting multi‑cloud environments and subsidiary needs. They addressed these through iterative improvements, daily stand‑ups, and parallel development, ultimately passing the evaluation.

Looking ahead, the platform will continue to evolve toward greater automation, intelligence, and security, integrating DevSecOps, AIOps, and MLOps to further enhance software delivery and operational reliability.

Industry participation statistics show that the insurance, banking, and securities sectors have increasingly adopted the DevOps Capability Maturity Model, with detailed counts illustrated in the accompanying charts.

The DevOps Capability Maturity Model, jointly developed by the China Academy of Information and Communications Technology, major internet companies, and leading financial and telecom enterprises, is the most authoritative standard for research‑operations integration, recognized internationally by ITU‑T in 2020.