How a Unified R&D Platform Boosted User Activity by 61% – Design Insights
This article examines the challenges of managing diverse product lines within a one‑stop R&D platform, outlines the design‑driven solutions such as UI standardization, modular architecture, and a customizable workbench, and shares the resulting 61% increase in active users and future improvement plans.
Yunxiao is a one‑stop software R&D management efficiency platform that integrates multiple systems (Iwork, Ione, Ici, Icode) to improve development, operations, and project management efficiency, delivery quality, speed, and reduce R&D costs.
01 Pain Points
Multiple product directions and abundant requirements – The platform covers many scenarios (project collaboration, code commit, artifact release, CI/CD), each managed by different product teams, making demand‑experience balance critical.
Numerous product functions lead to poor experience – Overcrowded interfaces require role‑based and customizable settings to improve usability.
Lack of unified UI and interaction standards – Long‑term absence of designers results in inconsistent visual, interaction, and code frameworks, necessitating componentization and modularization.
02 Solutions
Standardization First
Unified UI components and interactions were upgraded to ensure consistent visual and interaction experience, even without designers, following the principles of consistency and simplicity.
Consistency across product lines reduces learning cost and improves work efficiency.
Information Architecture
Defined a three‑level information architecture to transform chaotic requirements into a clear, user‑centric structure, forming the foundation for successful product design.
Modular Product Applications
Each product is broken into independent functional modules, allowing users to select needed modules, enabling a plug‑and‑play experience and reducing design overhead.
Project Collaboration Workbench Design
Shifted from system‑centric to user‑centric classification, prioritizing the workbench to present information from a business perspective, and allowing role‑based customization of displayed functions.
The workbench integrates personal projects, tasks, and DevOps items, displaying data and tools tailored to different roles and departments.
List Page Information Consolidation
Implemented "smart" table headers allowing users to customize visible columns and order, limiting default options to nine per the 7±2 principle, with future role‑based templates.
Added "smart" filters enabling users to select and prioritize search fields, reducing clutter and enhancing readability.
Visualized important columns to improve focus and overall experience.
03 Future Outlook
Digitalization aims to “trim the excess and retain the essence”; the platform will continue to resolve business pain points through processes and digital solutions, enhancing efficiency, fairness, and user experience. Future optimizations include mobile office convenience and visual reporting dashboards.
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