How BizDevOps Standards Accelerate ICBC’s Digital Transformation

On May 29, 2024, China’s central internet regulator, market supervision administration, and Ministry of Industry and Information Technology issued the Information Standard Construction Action Plan (2024‑2027) , emphasizing the internationalization of information standards and cooperation with ISO, IEC, ITU, and other bodies.

China Information Communication Institute (CICA) launched a synchronized assessment based on ITU DevOps international standards and domestic DevOps standards, enabling mutual recognition of standards. The upgraded assessment covers scope, certification, and reporting.

At the 25th GOPS Global Operations Conference in Shenzhen on April 25, 2025, CICA announced the dual‑certificate results for the ITU DevOps international standard and the domestic DevOps standard.

Industrial and Commercial Bank of China (ICBC) participated with its “Fast‑Loan” project, passing the BizDevOps International and Domestic Business Value Management Level‑3 assessment, demonstrating leading domestic capabilities.

Interview Highlights

Q: Please introduce yourself and the project.

A: Zhang Jianrong, senior fintech manager at ICBC’s Software Development Center, has over ten years of experience in large‑scale state‑owned system development, pioneered a GitOps‑based DevOps model, and leads the BizDevOps platform for end‑to‑end value delivery.

ICBC’s “Fast‑Loan” project targets micro‑enterprises, using transaction, tax, settlement, and acquisition data for risk assessment and credit granting.

Q: How does BizDevOps impact your organization?

A: BizDevOps created a high‑efficiency value‑delivery system by aligning business, development, and operations, breaking silos, automating pipelines, and establishing data‑driven monitoring, which improves cross‑department collaboration, system stability, and market responsiveness.

Q: What role does BizDevOps play in digital transformation?

A: It acts as a “value conversion hub,” translating strategy into actionable digital services through strategic decoding, capability gap analysis, and continuous feedback loops, enabling rapid iteration and business‑technology integration.

Q: What challenges were faced during implementation?

A: Initial lack of team awareness was addressed with systematic training on BizDevOps concepts, maturity models, and practice methods; organizational silos were broken by establishing a deep‑integration collaborative framework with formalized joint‑creation and evaluation processes.

Q: What are the future plans for BizDevOps?

A: ICBC will deepen platform integration, unify toolchains across demand management, development, testing, delivery, and intelligent operations, and enhance data‑driven closed‑loop efficiency to align innovation with market needs.

Industry Statistics

State‑owned banks have completed multiple DevOps assessments, covering agile development management, continuous delivery, technical operations, security, and BizDevOps levels, with detailed counts shown in the accompanying charts.

Standard Introductions

The new BizDevOps framework, built on XOps standards (DevOps, DevSecOps, FinOps), provides an end‑to‑end value‑creation process from business goals to service operation, supporting agile response and continuous value generation.

The ITU‑DevOps international standard (ITU‑T Y.3525) was established in 2018, and the domestic DevOps maturity model has been adopted by many enterprises and endorsed by the Ministry of Industry and Information Technology.

Contact Information

For DevOps standard assessment inquiries, contact CICA representatives Zhang Jianyi (phone 158‑1031‑7021, email [email protected]), Bai Hanyong (phone 159‑1076‑9206, email [email protected]), and Bai Lu (phone 153‑1152‑6860, email [email protected]).

Original article sourced from the China CAICT Digital Governance public account.