How China Life Insurance Reached Leading DevOps Continuous Delivery Maturity
This article details China Life Property & Casualty Insurance's agricultural insurance claims system achieving Level 3 DevOps continuous‑delivery assessment, shares insights from an interview with the R&D center head on motivations, implementation, metrics, challenges, and future plans, and explains the DevOps maturity model and pipeline architecture.
Editorial Note: Standardization and tool empowerment are key to success; DevOps standards and a continuous‑delivery pipeline platform dramatically boost software development efficiency.
On May 21, 2021, the 16th GOPS Global Operations Conference was held in Shenzhen, co‑hosted by the Open Source Cloud Alliance (OSCAR), GreatOPS, and OOPSA.
At the conference, the China Academy of Information and Communications Technology (CAICT) announced the 12th batch of DevOps standard continuous‑delivery assessment results. China Life Property & Casualty Insurance’s agricultural insurance claims system passed the Level 3 assessment of the “Research‑Operation Integration (DevOps) Capability Maturity Model”, a leading domestic level.
Interview with Guo Haitao, General Manager of R&D Center
Q: Please introduce your company and the project evaluated. China Life Property & Casualty Insurance, founded on 30 December 2006, is a core member of China Life Insurance Group with a registered capital of CNY 188 billion. The evaluated project is the agricultural insurance claims system, a next‑generation core business system featuring rich functionality, advanced technology, and user‑friendly design. It supports the full claims lifecycle—reporting, dispatch, filing, calculation, settlement, closure, and reopening—for four agricultural insurance types, achieving intelligent, automated, and fine‑grained claim processing.
Q: How does it feel to achieve the Level 3 DevOps assessment? The company has been accelerating digital transformation through the “Technology Insurance” three‑year action plan. By aligning with the DevOps standard, they built an end‑to‑end continuous‑delivery pipeline, visualized the delivery process, and improved IT delivery efficiency and quality, marking a milestone for the agricultural claims project.
Q: Why did you decide to join the DevOps standard assessment? In the context of new‑era economics and finance, the company launched DevOps capability building in early 2019 to improve agility. The standard provides a clear benchmark to identify gaps, set improvement targets, and accelerate delivery efficiency and quality.
Q: What benefits has the DevOps assessment brought to the enterprise and team? The implementation established a DevOps operating system, integrated toolchains, built an end‑to‑end pipeline, defined layered testing strategies, and introduced quality gates, resulting in higher delivery efficiency, reduced technical debt, and faster, higher‑quality releases.
Q: Which metrics demonstrate the project’s improvement? After the Level 3 assessment, the team achieved 100 % unit‑test pass rate, 100 % automated interface‑test coverage, a typical demand‑to‑delivery cycle of about five days, average build time under 15 minutes, and an automated‑build success rate above 90 %.
Q: What are the technical characteristics of the system and its design? Built on China Life’s unified development platform, the system uses microservices, asynchronous processing, elastic scaling, distributed computing, high concurrency, and high availability. It combines a case‑engine core, rule‑engine, workflow engine, and front‑end page engine, providing standardized data, metadata management, and full‑lifecycle data quality monitoring.
Q: Was the assessment process smooth? What challenges were faced? Challenges included remote collaboration during the pandemic and maintaining regular development tasks while improving DevOps capabilities. The team formed a DevOps practice group, refined tasks, created detailed implementation plans, and successfully completed the improvement.
Q: What is the biggest takeaway from DevOps implementation and the next steps? The assessment broadened the team’s perspective, revealed weak points, and through automated code quality checks, unit tests, and UI/API tests, significantly boosted delivery efficiency. Future plans involve scaling DevOps practices across the organization and establishing an internal DevOps maturity evaluation standard.
Q: What is your view on the future of DevOps? DevOps encompasses all practices that benefit development, emphasizing automation, collaboration, and rapid, high‑quality software delivery. Teams that truly adopt DevOps can achieve substantial business improvements.
The article concludes that DevOps empowers digital transformation for traditional enterprises, enabling high‑frequency product releases and rapid market response, and will become a core competitive advantage for IT.
DevOps Standard Assessment Contact:
China Academy of Information and Communications Technology – Liu Kailin, Phone: 156 5078 6171, Email: [email protected]
GreatOps Community – Donghui, Phone: 185 1511 5139, Email: [email protected]
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