How China Minsheng Bank Achieved Advanced DevOps Maturity: A Case Study

Large enterprises have found that standardization and tool empowerment are key to success. The China Academy of Information and Communications Technology (CAICT) announced the latest DevOps and AIOps standard assessment results on October 28, 2022.

China Minsheng Bank’s “Centralized Operation Business Processing System” project passed the CAICT’s “R&D‑Operations Integration (DevOps) Capability Maturity Model – Technical Operations Standard” assessment at Level 2, marking the bank as the first joint‑stock bank to achieve this domestic advanced level.

Interview Highlights

Deputy General Manager Lv Xiaoqiang explained that the assessment validated the bank’s technical‑operation capabilities, highlighted cross‑team collaboration, and identified areas for improvement such as capacity planning and user experience. He noted that the experience will strengthen future DevOps adoption.

Deputy General Manager Peng Zhenshan described the smooth evaluation process, the support from leadership, and the comprehensive nature of the DevOps standards, which cover continuous delivery, technical operations, security, tools, and agile practices.

Operations Business Director Gong Yumin detailed the “Centralized Operation Business Processing System,” which supports settlement, credit, finance, warehouse, account opening, remote banking, and other services through a cloud‑native architecture with front‑end micro‑frontends, back‑end micro‑services, and shared components.

DevOps Standard Overview

The DevOps Capability Maturity Model, led by CAICT and co‑created with major internet, finance, and telecom firms, is the first domestic and international DevOps series standard, approved by the Ministry of Industry and Information Technology and the ITU‑T in 2020. It includes ten sub‑standards such as continuous delivery, technical operations, security, and tool management.

Industry Adoption

As of October 28 2022, the number of joint‑stock banks that have undergone DevOps assessments and the levels achieved are summarized in the chart below.

The “Centralized Operation Business Processing System” project diagram and assessment site photos illustrate the implementation.

For further information on DevOps standard assessments, contact CAICT (Liu Kailin) or the Efficient Operations Community (Wei Huanxin).