How China Pacific Insurance Achieved Level‑3 DevOps Continuous Delivery: A Success Story
China Pacific Insurance’s subsidiary Tai Bao Technology successfully passed the CAICT DevOps Level‑3 continuous delivery assessment, sharing detailed insights on their agile transformation, tooling, metrics, challenges, and future plans that illustrate how standardized DevOps practices can boost efficiency and competitiveness in the insurance industry.
Large enterprises worldwide have proven that standardization and tool empowerment are key to success. The DevOps standards and a standards‑based continuous delivery pipeline can significantly improve quality, efficiency, safety, and agility, enhancing market competitiveness.
Evaluation Announcement
On June 29, 2023, the China Academy of Information and Communications Technology (CAICT) announced the latest batch of DevOps standard assessment results. China Pacific Insurance (Group) Co., Ltd. ("China Pacific") participated with the project "Group 2015 E‑Commerce Platform – Insurance Box" and achieved Level 3 in the Continuous Delivery category of the DevOps Capability Maturity Model, indicating a leading domestic capability.
During the "2023 DOIS DevOps International Summit & BizDevOps Enterprise Summit – Beijing" the CAICT awarded the certificate.
Company Background
Taibao Technology Co., Ltd. ("Taibao Tech"), a wholly‑owned subsidiary of China Pacific, manages the group’s insurance‑box module within the Pacific Insurance App. Founded with a registered capital of CNY 7 billion and headquartered in Shanghai, Taibao Tech aims to enhance technology management, support digital transformation, and build a new insurance‑tech ecosystem.
Interview Highlights with Xu Rongrong
Feelings about the assessment : Xu expressed great satisfaction with passing Level 3, thanking CAICT and the evaluation experts, and emphasizing that the honor motivates the team to further accelerate digital transformation.
Why join the assessment : The company adopted agile practices and decided to pursue the DevOps maturity model to close gaps with the Level 3 standard, using the insurance‑box module as a pilot to demonstrate commitment.
Benefits of the assessment : The process helped the team benchmark achievements, improve process and delivery efficiency, and deepen understanding of DevOps across product, development, and testing teams.
Key metrics : After the assessment, continuous‑integration response time was dramatically reduced; manual deployment steps were replaced by automated CI/CD, increasing deployment frequency and developer productivity.
System characteristics : The pilot project, launched in 2015, is a large‑scale, critical system serving 23 million users. It transitioned from waterfall to agile in 2022 and adopted the CICD 2.0 platform and hybrid‑cloud management, showcasing compatibility with domestic innovation platforms.
Implementation approach : The rollout followed a three‑layer strategy—organization‑level standards, platform‑level tool stability, and project‑level practice—ensuring systematic adoption of continuous delivery.
Challenges and solutions : Scaling agile teams introduced new members unfamiliar with the standards; the team responded by creating manuals, videos, and timely training to ensure smooth adoption.
Future plans : Building on the pilot’s success, Taibao Tech will promote and refine continuous delivery standards across the group, driving cost reduction and efficiency gains.
Outlook for DevOps : With China’s digital‑nation strategy, advanced DevOps processes are essential for enterprises to enhance technology empowerment and business competitiveness.
Industry Participation Statistics
As of June 29 2023, the insurance industry’s participation in DevOps capability assessments is summarized in the chart below.
DevOps Capability Maturity Model Overview
The "Research and Development Operations Integration (DevOps) Capability Maturity Model" series, led by CAICT with contributions from top internet, finance, and telecom companies, is the first domestic and international DevOps standard. It has been approved by the Ministry of Industry and Information Technology and adopted by many leading enterprises.
The model, finalized in July 2020 by the ITU‑T, covers agile development management, continuous delivery, technical operations, security, system tools, business value management, collaborative development, continuous testing, reliability engineering, and more.
Signed-in readers can open the original source through BestHub's protected redirect.
This article has been distilled and summarized from source material, then republished for learning and reference. If you believe it infringes your rights, please contactand we will review it promptly.
Efficient Ops
This public account is maintained by Xiaotianguo and friends, regularly publishing widely-read original technical articles. We focus on operations transformation and accompany you throughout your operations career, growing together happily.
How this landed with the community
Was this worth your time?
0 Comments
Thoughtful readers leave field notes, pushback, and hard-won operational detail here.