Operations 16 min read

How FAW‑Volkswagen Achieved Organizational‑Level DevOps Excellence: Insights and Future Trends

This article details how Chinese regulatory bodies are promoting DevOps and BizDevOps as core digital transformation capabilities, describes FAW‑Volkswagen's award‑winning organizational‑level DevOps platform—including its research efficiency and integrated operations modules—and shares interview insights on implementation challenges, benefits, and the future direction of intelligent, end‑to‑end DevOps platforms.

Efficient Ops
Efficient Ops
Efficient Ops
How FAW‑Volkswagen Achieved Organizational‑Level DevOps Excellence: Insights and Future Trends

Recent directives from the People’s Bank of China, the National Development and Reform Commission, the Ministry of Industry and Information Technology, and other regulators have identified DevOps and BizDevOps as core capabilities for digital transformation, urging enterprises to adopt task‑oriented teams that bridge technology and business units.

Gartner predicts DevOps will reach production‑mature status between 2024‑2027, and China’s Academy of Information and Communications Technology (CAICT) launched an organizational‑level DevOps assessment in 2023 to help firms improve technology management and governance.

On September 26, 2025, at the 4th XOps Industry Ecosystem Innovation Forum in Beijing, CAICT announced the dual‑certificate evaluation results for the ITU DevOps international standard and the domestic DevOps standard. FAW‑Volkswagen’s "Research Efficiency Platform and Integrated Operations Platform" successfully passed both the ITU DevOps international standard and the domestic DevOps capability maturity model, achieving a Level‑4 assessment across pipeline, release management, configuration management, and application performance monitoring.

FAW‑Volkswagen Overview

FAW‑Volkswagen, a joint venture of FAW Group, Volkswagen AG, Audi AG, and Volkswagen (China) Investment Co., operates three brands (Audi, Volkswagen, Jetta) with over 30 models, ranking among the top Chinese passenger‑car manufacturers. Their organizational‑level DevOps platform consists of two main parts:

Research Efficiency Platform : an in‑house, one‑stop toolchain that supports the entire development lifecycle—from requirement management to code admission, build, test, artifact management, delivery, and cluster management—by encapsulating underlying DevOps tools into service‑oriented capabilities.

Integrated Operations Platform : a core operations platform covering ITSM, CMDB, automation, basic monitoring, log management, and application performance monitoring, enabling process‑driven configuration and monitoring, and automating the linkage between processes, configurations, and monitoring for unified, data‑driven operations.

Q&A Highlights

Q: Congratulations on passing the organizational‑level DevOps platform assessment. What is your biggest takeaway?

A: The assessment validated our research efficiency and integrated operations platforms, confirming that they significantly improve continuous delivery quality and operational efficiency, and demonstrate our commitment to digital transformation.

Q: What concrete changes have you observed after scaling the platform?

A: Previously, fragmented tools and data silos hindered cross‑team collaboration. The unified platform standardizes the toolchain and processes, automating the full flow from requirement to deployment, which markedly boosts development‑operations collaboration and issue‑resolution speed.

Q: What successful practices can you share?

A: We established three core principles: a unified technical foundation, standardized delivery processes, and consistent metrics. The platform allows teams to customize functions on top of a standardized base, balancing uniformity with flexibility. We also adopted a pilot‑then‑scale approach, providing hands‑on support and collecting feedback to continuously improve the platform.

Q: How do you see enterprise DevOps platforms evolving?

A: Future platforms will become increasingly intelligent, incorporating AI‑driven code analysis, pipeline scheduling optimization, and full‑chain integration from business planning to operations, turning DevOps platforms into the central hub for both business and technology.

The CAICT also introduced the organization‑level DevOps platform assessment framework (YD/T 3763.8‑2021) covering project and development management, continuous delivery, testing, technical operations, DevSecOps, and more, aligning with both domestic and international standards such as ITU‑T Y.3525.

These resources illustrate the platform’s pipeline configuration, cluster management, release order management, and observability capabilities.

platform engineeringDevOpsdigital transformationOrganizational DevOps
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