How Hunan Sanxiang Bank Achieved Advanced DevOps Maturity and Boosted Efficiency

Background

Large enterprises have demonstrated that standardization and tool empowerment are crucial for success; the DevOps standards and a standards‑based continuous‑delivery pipeline can markedly improve quality, efficiency, and safety, thereby enhancing market competitiveness.

Assessment Event

On December 15, 2023, the GOLF+ IT New Governance Leadership Forum in Beijing announced the latest DevOps and AIOps assessment results from the China Academy of Information and Communications Technology (CAICT). Hunan Sanxiang Bank’s “Industrial Bank Platform” passed the CAICT “DevOps Capability Maturity Model – Technical Operations Level 2” assessment, reaching an advanced domestic level.

Project Overview

The Industrial Bank Platform supports the bank’s industrial‑cluster customers, featuring an application layer, gateway layer and channel layer built on a self‑developed Bosboot framework and micro‑service architecture. It adopts a dual‑active disaster‑recovery design, automatic capacity scaling, multi‑dimensional rate‑limiting and circuit‑breaker mechanisms to ensure high availability and resilience.

Interview Highlights

Q: Please introduce the project you evaluated. The platform is a one‑stop financial service system that integrates industry‑finance capabilities, enabling resource aggregation, scenario value creation and overall transformation of the bank’s service model.

Q: How does passing the Level 2 technical‑operations assessment feel? The bank appreciates the recognition of its DevOps‑based technical‑operations system and views the assessment as validation of years of practice and continuous improvement.

Q: What criteria were used to select the project for assessment? The bank chose an A‑class system with the highest business‑continuity requirements and strong capabilities across the seven technical‑operations process domains, selecting a micro‑service, multi‑active architecture.

Q: What improvements resulted from the assessment? The bank optimized 62 processes, completed CMDB‑based configuration management achieving 100 % data accuracy, and enhanced capacity and cost management through observability and data‑driven planning.

Q: What are the future plans for DevOps? The bank will continue to deepen automation, expand the DevOps framework across the organization, and leverage fintech as a new engine for high‑quality development.

Industry Context

Since 2020, the CAICT‑led DevOps Capability Maturity Model has become the world’s first international DevOps standard, adopted by many financial, telecom and internet enterprises. By December 2023, dozens of city‑commercial banks and other institutions had participated in the assessment, with statistics shown in the accompanying charts.

DevOps Standard Overview

The model, endorsed by the Ministry of Industry and Information Technology and the ITU‑T, covers agile development management, continuous delivery, technical operations, DevSecOps, system and tool management, business value management, collaborative development, continuous testing, performance measurement, platform engineering, and reliability engineering.