How Industrial Bank’s BizDevOps Assessment Accelerated Its Digital Transformation

On May 29, 2024, China’s central internet authority, market regulator, and industry ministry released the Information Standard Construction Action Plan (2024‑2027) , emphasizing internationalization of IT standards and alignment with bodies such as ISO, IEC, and ITU.

The China Academy of Information and Communications Technology (CAICT) launched a synchronized assessment based on both ITU DevOps international standards and domestic DevOps standards, enabling mutual recognition of standards. This assessment aligns with the national action plan and meets current enterprise needs.

At the 24th GOPS Global Operations Conference in Shanghai on October 18, 2024, CAICT announced the dual‑certificate results for ITU DevOps international and domestic standards.

Industrial Bank’s credit‑card operation management project passed the BizDevOps International Standard and the BizDevOps Domestic Standard (Business Value Management) Level 3 , demonstrating leading domestic capability.

Q&A

Q: Please introduce yourself, your company, and the project you evaluated.

A: Cheng Xiang, deputy head of the Software Development Center, leads DevOps and R&D efficiency. The center built a unified BizDevOps platform covering demand, development, testing, release, and operation, enabling digital transformation and business‑technology integration.

Q: Is passing the BizDevOps assessment a milestone for your company?

A: Yes. It proves significant improvements in collaboration, delivery speed, quality, and security, helping meet customer needs and enhance competitiveness, while serving as a starting point for further optimization.

Q: Why is an integrated business‑development‑operations value‑delivery system important?

A: It improves delivery efficiency, customer satisfaction, and reduces operational costs by fostering close collaboration, shared knowledge, and eliminating waste.

Q: What role does BizDevOps play in digital transformation?

A: BizDevOps aligns business goals with development and operations, promotes cross‑department collaboration, and empowers business innovation, accelerating digital objectives.

Q: What concrete impacts has the BizDevOps assessment had?

A: It enhanced business agility, clarified requirements, accelerated market response, improved technical efficiency through automation, and strengthened data governance, ensuring accuracy, completeness, and security.

Q: What challenges did you face when implementing BizDevOps?

A: Organizational silos required forming cross‑functional teams and regular communication; limited initial understanding was addressed through training, knowledge‑base creation, and sharing best practices.

Q: What is key to successful BizDevOps adoption?

A: Leadership commitment, resource support, and team awareness of BizDevOps importance are essential.

Q: What are your future plans for BizDevOps?

A: Continue building an integrated BizDevOps toolchain, digitize lifecycle tracking, enhance demand‑value management, and support business innovation.

Q: How do you see BizDevOps evolving?

A: As digital transformation accelerates, BizDevOps will become vital across industries, integrating with cloud‑native, automation, and AI technologies to enable faster, higher‑quality software delivery.

Images illustrating the assessment ceremony and system screenshots are included below.

Statistical data shows the number of state‑owned banks that have passed various DevOps standards, highlighting Industrial Bank’s leading position.