How Zhongtai Securities Achieved Advanced DevOps Standards: A Success Story

Large enterprises have found that standardization and tool empowerment are key to success. The China Academy of Information and Communications Technology (CAICT) DevOps Capability Maturity Model provides guidance, and many firms—including Zhongtai Securities—have passed its assessments, improving IT capabilities.

Assessment Results

Zhongtai Securities’ "Centralized Operations Platform" successfully passed the CAICT DevOps Technical Operations Level‑2 assessment, indicating its capabilities are at an advanced domestic level. To date the company has completed seven CAICT DevOps assessments covering continuous delivery, technical operations, DevSecOps, and system/tool evaluations.

Interview Highlights

Q: Please introduce the project you evaluated.

A: The Centralized Operations Platform integrates account systems and trading counters, providing account opening, closure, data modification, and permission services through a single login, serving branches, headquarters, and customers.

Q: How did the assessment feel?

A: The team is very pleased to receive the certification, thanking experts for guidance and recognizing the improvement in technical operations, which will further drive digital transformation.

Q: Why conduct a technical operations assessment?

A: The platform is a core system for client services; reliability, continuity, and user experience are critical, and the assessment validates and identifies improvement directions.

Q: What improvements resulted from the assessment?

A: The assessment recognized capabilities in monitoring, incident, change, capacity, cost, and business continuity management, prompting better cross‑team collaboration, increased transparency, and enhanced technical safeguards.

Q: What are the platform’s key design features?

A: Unified management (single entry, authentication, and permission), intelligent efficiency (AI‑driven automation), paperless operations, and high‑availability architecture with multi‑node clusters and database redundancy.

The platform also incorporates OCR, facial recognition, voice recognition, RPA, deep learning, and blockchain to achieve end‑to‑end intelligent processing.

Q: Was the assessment process smooth?

A: Overall smooth but extensive, covering 35 capability items across seven domains; user‑experience management required targeted remediation, which was successfully addressed.

Q: How does the DevOps standard help your enterprise?

A: It provides a mature, industry‑standard framework for technical operations, guiding improvements in monitoring, incident, change, emergency, capacity, cost, and user‑experience management, thereby strengthening digital transformation.

Q: What are your future plans for DevOps?

A: Continue to lead in strong areas, while addressing weaker points such as configuration management, following expert recommendations, and deepening technical‑operations capabilities.

Q: What is the outlook for DevOps?

A: DevOps bridges development, testing, and operations to enable fast, stable delivery; with ongoing cloud and digital evolution, its impact will broaden across industries as a key method for balancing rapid response and service stability.

Industry Participation Statistics

As of December 15, 2023, securities and fund firms have completed numerous DevOps assessments; the chart below shows the number of assessments per enterprise.

DevOps Capability Maturity Model Overview

The CAICT‑led DevOps standards, co‑created with leading internet, finance, and telecom companies, are the first comprehensive domestic DevOps series, recognized by the Ministry of Industry and Information Technology and adopted by many top enterprises.

In July 2020, the standards were finalized by the ITU‑T, becoming the world’s first international DevOps standard. The model covers process (agile management, continuous delivery, technical operations), application design, security (DevSecOps), system and tools, business value management, collaborative development, continuous testing, performance measurement, platform engineering, and reliability engineering (SRE).

Contact Information

For DevOps standard assessment inquiries:

CAICT – Liu Kaili: 156 5078 6171 (WeChat), [email protected]

CAICT – Bai Hanxiong: 159 1076 9206 (WeChat), [email protected]

GreatOps Community – Wei Huanxin: 185 0025 5645 (WeChat), [email protected]