How Zhongyuan Bank Achieved Industry-Leading DevOps Efficiency with a Unified Measurement Model

On July 28, 2022, the China Academy of Information and Communications Technology (CAICT) announced the first batch of assessment results for the "DevOps Integrated Operations (DevOps) General Efficiency Measurement Model – System Platform and Tools". Zhongyuan Bank’s R&D Efficiency Insight Platform passed the evaluation at the industry promotion level, indicating its DevOps efficiency measurement is among the best in China.

Interview with Zhongyuan Bank’s Technical Director Hu Hao and FinTech Department General Manager Xue Enfeng provides insight into the platform and the evaluation process.

Company Overview

Zhongyuan Bank, established in 2014, is the only provincial commercial bank in Henan with full‑province branch coverage. It listed on the Hong Kong Stock Exchange in 2017 and merged three local banks in 2022, now holding assets over 1.2 trillion RMB and ranking eighth among Chinese city commercial banks.

R&D Efficiency Insight Platform

The platform aggregates data across the entire R&D lifecycle—from requirements, development, testing to deployment and operations—addressing data fragmentation and inconsistent efficiency metrics. It uses multi‑dimensional measurement models to provide data‑driven insights for organizations, projects, and individuals, enabling closed‑loop management of efficiency improvements.

Motivation for Evaluation

Since 2018, Zhongyuan Bank has built an enterprise‑grade DevOps platform, achieving automated pipelines and supporting dual‑mode rapid delivery. The platform earned earlier accolades from CAICT for system and tool evaluations, and the mobile banking projects passed maturity assessments.

Benefits of the Assessment

The evaluation benchmarked the bank’s practices against industry best standards, enhancing the standardization of its DevOps efficiency measurement system, strengthening data‑driven analysis, and accelerating high‑quality, rapid delivery.

Implementation Challenges

The assessment covered over 120 capability items across agile development, continuous delivery, organization, personnel, and cost management. The bank established a coordinated management and communication mechanism, leveraged its data‑middle‑platform for rapid iteration, and ensured smooth completion.

Future Plans

Zhongyuan Bank will continue to refine its efficiency measurement system, visualize risk monitoring, promote BizDevOps collaboration, and expand platform adoption to further support digital transformation.

About the Measurement Model

The DevOps General Efficiency Measurement Model, jointly developed by CAICT and more than 30 industry leaders, defines requirements for system platforms and tools across data management, metric analysis, and metric visualization. It includes 17 modules and 164 items, classified into three levels: Innovation Breakthrough (Level 1), Industry Promotion (Level 2), and Excellence Leadership (Level 3), with Level 3 being the highest.