Inside a Chinese Bank’s DevOps Journey: Lessons from the 2020 IT Governance Forum

To improve enterprise IT governance and promote industry experience sharing, the China Academy of Information and Communications (CAICT) organized the “2020 GOLF+ IT New Governance Leadership Forum” on December 23, 2020 in Beijing, with support from the China Communications Standards Association, China Internet Association, and the Cloud Computing Standards and Open‑Source Promotion Committee.

The forum invited leaders from CAICT, the China Communications Standards Association, the China Internet Association, and various IT experts. As a highlight, the event announced the 2020 industry award results, naming Mr. Qian Xianglong, senior manager of the Industrial and Commercial Bank of China (ICBC) Software Development Center, as the 2020 Financial Industry Leader.

Q1: How do you feel about being selected as the 2020 Industry Leader?

Qian Xianglong: I am deeply honored to receive this recognition. I thank the leaders and colleagues who have worked with me; the honor belongs to our distributed teams, and I am grateful to represent them.

Q2: Please introduce yourself and your career background.

Qian Xianglong: I have been serving in ICBC’s technology department for eight years, focusing on application software development since 2000. I have worked in the Software Development Center’s project office, concentrating on software process improvement, and have experienced two decades of R&D management reforms.

Q3: What standout projects or work did you accomplish in the past year?

Qian Xianglong: In 2020, our DevOps focus was on pipeline promotion, standardizing engineering processes, systems, and tools, benchmarking project teams, and enhancing test and operation automation. These efforts clarified the roadmap for financial enterprises to adopt DevOps and improve R&D efficiency.

Q4: What are your plans for 2021?

Qian Xianglong: In 2021 we will deepen the standardization and promotion of application and operation architectures, adopt a product‑thinking approach to build a more convenient DevOps toolchain for developers, continuously refine DevOps implementation standards, boost organizational R&D efficiency, and strengthen the security capabilities of our DevOps pipelines.