Temporary Fix for Explorer.exe Quarantined by Huorong Antivirus

Before the Chinese New Year, Huorong antivirus released a virus‑definition update that mistakenly identified the Windows core component explorer.exe as malicious and quarantined it, causing the desktop to go black and the taskbar to disappear.

When the Explorer process is terminated, users experience the same black‑screen effect and cannot open Huorong to fix the issue.

The problem had been fixed in a previous update, but recent users still report it, likely because their virus definitions have not yet been refreshed.

Huorong apologized on Bilibili and posted a temporary solution, which involves the following steps:

Press Ctrl+Alt+Delete to open Task Manager, choose File → Run new task , type CMD and press Enter to open a command prompt.

Run the command sfc /scanfile=c:\windows\explorer.exe to scan and repair the Explorer executable.

Launch the Huorong main program by executing C:\Program Files (x86)\sysdiag\bin\HipsMain.exe .

In Huorong, open the top‑right menu, add a whitelist entry, and include C:\WINDOWS\explorer.exe .

Restart the computer; Explorer should start normally.

Some users try removing Huorong in Safe Mode, but if Explorer has already been isolated, deletion may not restore the file, so the official method is recommended.

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