Why Microsoft Office Users Saw TLS Certificate Errors and What It Means
A missed renewal of a TLS certificate for the domain https://support.content.office.net caused widespread certificate‑expired warnings for Office users on June 24, 2024, affecting all services that rely on several related domains and will likely be resolved once Microsoft updates the certificate during regular working hours.
Due to a missed renewal of a TLS digital certificate, many Office users began seeing certificate‑expired notifications on June 24 2024.
The expired certificate belongs to the domain
https://support.content.office.net/, issued on 28 June 2024 and set to expire on 23 June 2025, and Microsoft has not yet replaced it.
Other related Office service domains that share the same certificate include:
fonts.support.content.office.net
image.support.content.office.net
scripts.support.content.office.net
styles.support.content.office.net
support.content.office.microsoft.com
support.content.office.net
Any Office feature that accesses these domains will encounter errors, which explains the certificate‑invalid prompts some users receive when Office tries to load images or scripts.
Microsoft engineers are expected to notice the issue during regular working hours and update the certificate; users may need to wait a few hours for the service to return to normal.
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