Operations 15 min read

Why Organization‑Level DevOps Is Critical for Digital Transformation in 2025

At the GOPS 24 Global Operations Conference, CAICT’s Deputy Director of Audit and Governance, Niu Xiaoling, outlined the rise of organization‑wide DevOps, its construction, assessment frameworks, BizDevOps integration, demand‑management standards, AI‑driven models, and the latest international evaluation processes shaping China’s digital transformation.

Efficient Ops
Efficient Ops
Efficient Ops
Why Organization‑Level DevOps Is Critical for Digital Transformation in 2025

1. Organization‑Level DevOps Is Timely

During the GOPS 24 Global Operations Conference, Niu Xiaoling explained that DevOps in China is moving from theory to practice and is projected by Gartner to reach maturity between 2025‑2028. DevOps drives digital transformation by improving efficiency, upgrading customer experience, and fostering business innovation.

Survey data show that Chinese enterprises continue to strengthen agile and continuous delivery capabilities, though challenges remain due to industry regulations and a shortage of DevOps‑experienced experts.

2. Building Organization‑Level DevOps

The DevOps standards have expanded from 8 to 15, covering the entire development‑operations lifecycle, including agile management, continuous delivery, technical operations, application design, security, risk management, value delivery, collaborative development, continuous testing, performance measurement, and SRE.

BizDevOps, a key focus since 2021, integrates business and technology, aligning with national policies that encourage such convergence. Leading banks such as China Merchants Bank have built lean management frameworks that unify business and IT value, achieving higher development efficiency, better user experience, and greater customer value.

The institute also released the first domestic Business‑Technology Fusion Management Standard (BizDevOps) covering five parts: business value management, application‑level service development, business operations, people‑culture transformation, and systems/tools.

Demand management, another research focus, is presented as a bridge between business value and technical capability. Its core includes a Lean Value Tree (LVT) for strategic planning and “topics/features” as actionable solutions.

A six‑part maturity model for demand management covers analysis & planning, implementation, value evaluation, team & collaboration, measurement & improvement, and platform/tools support.

3. Organization‑Level Assessment System

The assessment framework includes two dimensions: business‑line/department level and company‑wide level. Sampling principles require participating projects to meet target maturity levels, and organizational processes, coaching resources, and tool capabilities must align with the required level.

4. International Standard Evaluation

From 2018 to 2020, CAICT authored and released the international DevOps standard. The institute plans to open international assessments in mid‑2024, inviting global enterprises to participate.

Recent activities include AI‑driven model standards for R&D, testing, and operations; the “Digital Operations Pilot” program; continuous testing standards; user‑experience management standards; SRE methodology derived from pandemic‑era “travel‑card” operations; AIOps standards; FinOps (cost management) maturity model; and platform‑engineering standards, with participation from over 40 enterprises.

aiDevOpsdigital transformationAssessmentBizDevOpsOrganization-level
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