Alibaba International Intelligent Technology

Mar 20, 2026 · Artificial Intelligence

From Manual Troubleshooting to AI Automation: Building an Intelligent Diagnosis System for Lazada Ads

The Lazada advertising engine team designed a multi‑agent AI diagnosis platform that transforms noisy, multi‑source alerts into fast, accurate root‑cause analyses, achieving over 70% correct‑diagnosis rate, under 20% false‑alarm rate, and reducing investigation time from minutes to seconds.