Why AI Hallucinates and How Product Managers Can Tame It
The article explains the internal and external causes of AI hallucinations, examines how pre‑training data flaws and fine‑tuning choices amplify them, and presents a five‑pronged technical toolbox—including RAG, prompt engineering, chain‑of‑thought, self‑verification, and safety APIs—plus risk‑based product strategies for different industries.
