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Asterisk

3 articles · Page 1 of 1
Niu Liu
Niu Liu
Jul 14, 2026 · Artificial Intelligence

SmartCall: Building an AI‑Powered Voice Customer Service Center

SmartCall is an open‑source AI‑driven call‑center platform that combines large language models, Asterisk telephony, IVR orchestration, ASR/TTS, and a knowledge‑base agent to deliver scalable, emotion‑aware voice customer service across industries.

AIAsteriskIVR
0 likes · 13 min read
SmartCall: Building an AI‑Powered Voice Customer Service Center
Qunar Tech Salon
Qunar Tech Salon
Dec 22, 2016 · Backend Development

Design and Implementation of a VOIP Solution for Overseas Travelers Using Asterisk and Kamailio

This article presents a comprehensive guide on building a VOIP service for overseas users, covering VOIP fundamentals, open‑source PBX selection, SIP client libraries, demo deployment, load‑balancing with Kamailio, high‑availability via Keepalived, NAT handling, TLS/SRTP support, and troubleshooting techniques.

AsteriskHigh AvailabilityKamailio
0 likes · 14 min read
Design and Implementation of a VOIP Solution for Overseas Travelers Using Asterisk and Kamailio