DeWu Technology
Dec 28, 2021 · Operations
Analysis and Improvement Strategies for Open Platform Integration and Technical Support
The DeWu Technical Support team, now covering most business domains, analyzed Open Platform integration pain points—unclear documentation, cumbersome audits, and limited self‑service tools—and responded by reorganizing the homepage, enhancing searchable docs, automating audit checks, and establishing a feedback loop to product, thereby cutting issue volume and speeding developer onboarding.
Audit EfficiencyDeveloper ExperienceOpen Platform
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