Smart Workplace Lab

Jun 19, 2026 · Artificial Intelligence

When AI Is the Invisible Supervisor, Do Employees Turn into Score‑Gaming Machines? A Three‑Step Desensitization Protocol

The article explains how AI‑driven performance monitoring can trigger metric gaming, outlines the Goodhart’s law pitfall, and presents a three‑step protocol that combines intent verification with result‑weighted scoring to detect and curb behavior‑driven score manipulation, achieving up to 80% reduction in gaming and a 75% drop in complaint‑performance gaps.