Netic uses AI to run the entire operations layer of large physical‑service firms—handling calls, dispatch, and customer acquisition—while only the on‑site technicians remain human, turning a labor‑budget‑driven market worth trillions of dollars into a fast‑growing $600 M business.
This case study details how 58’s UX team researched and iterated an AI interview product for blue‑collar job seekers, uncovering user needs, testing visual and interaction elements, and translating insights into concrete design guidelines.
This case study details 58.com's full‑time recruitment page redesign, shifting from group‑based to individual‑focused personalization, introducing three recommendation zones, a feedback loop, and inclusive, fun UI elements to boost user engagement and application rates.
Ganji transformed from a multi‑service portal into a focused recruitment platform by redesigning job matching, integrating messaging with job management, and building a blue‑collar social network, addressing key user‑loss points and extending the lifecycle of job seekers.
