How to Use IBM Processing Mining to Uncover Complex Multi‑Agent Collaboration Workflows

The article explains how multi‑agent AI systems create hidden bottlenecks and abnormal paths in customer‑service workflows, demonstrates how IBM Processing Mining automatically discovers end‑to‑end processes, quantifies performance, identifies variants and root causes, and provides concrete optimization steps that deliver measurable business value.

AI workflowIBMbusiness optimization

0 likes · 21 min read

How to Use IBM Processing Mining to Uncover Complex Multi‑Agent Collaboration Workflows

Tencent Cloud Developer

Mar 13, 2024 · R&D Management

From Building to Dismantling Middle Platform: Enterprise Software Architecture Evolution

The article traces the rise and recent re‑configuration of the enterprise “middle platform” strategy—originally adopted to reduce redundancy, speed R&D, and improve stability—while highlighting its boundary, flexibility, and governance challenges, and advises firms to adopt or decentralize such platforms according to their growth stage and business complexity.

Platform strategyR&D managementSoftware Architecture

0 likes · 10 min read

From Building to Dismantling Middle Platform: Enterprise Software Architecture Evolution

Architecture and Beyond

Nov 18, 2023 · R&D Management

Principles and Logic Behind Technical Cost Management

This article explains the rationale, classification, and practical principles for managing technical costs in a company, emphasizing the need to target major cost drivers, apply different strategies per cost type, eliminate wasteful expenses, and maintain a holistic view to support sustainable business growth.

Cost ManagementOperational EfficiencyR&D management

0 likes · 7 min read

Principles and Logic Behind Technical Cost Management

Big Data and Microservices

Apr 10, 2016 · Industry Insights

How Meituan Scaled Its Tech Architecture from LAMP to a Cloud‑Native O2O Platform

In this interview, Meituan’s technology committee chair Xia Huaxia explains how the company’s architecture evolved from a simple LAMP stack to a multi‑layer, cloud‑native system, detailing the separation of infrastructure, business, and front‑end components, the use of open‑source tools, and the systematic simplification, standardization, automation, and quantification of business processes to support rapid O2O growth.

Cloud NativeMeituanO2O

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How Meituan Scaled Its Tech Architecture from LAMP to a Cloud‑Native O2O Platform