Sep 28, 2024 · Artificial Intelligence

Seat Copilot: Design, Large‑Model Architecture, and Business Impact in Financial Services

This article introduces the Seat Copilot developed by Qifu Technology, explains its composition, design, and core large‑model architecture, details data engineering, training and evaluation processes, and presents quantitative results showing improvements in operator efficiency, conversion rates, and management productivity.

AIcall center automationfinancial technology

0 likes · 18 min read

Seat Copilot: Design, Large‑Model Architecture, and Business Impact in Financial Services

ITPUB

Feb 25, 2021 · Artificial Intelligence

How 58.com Scales Voice Quality Inspection with AI-Powered Architecture

This article details the AI-driven intelligent voice quality inspection system built by 58.com, covering its background, multi‑layer architecture, speech recognition, role and tag identification, backend services, and the resulting efficiency gains for large‑scale call‑center operations.

AIDeep Learningcall center automation

0 likes · 15 min read

How 58.com Scales Voice Quality Inspection with AI-Powered Architecture