Change Management

Bilibili Tech

Dec 1, 2023 · Operations

Safe Production Practices: Change Management Platform Design and Implementation at Bilibili

After a series of change‑induced outages in early 2023, Bilibili instituted a comprehensive change‑management framework—including a preventive change platform, a central control system, quality and monitoring tools, strict gray‑release policies, observability checks, and rapid rollback mechanisms—to dramatically cut emergency incidents and embed a reliability‑first culture.