Baidu Intelligent Testing
Jul 19, 2016 · Operations
Quality Assurance Practices for Cinema Merchants in Baidu's O2O Product
The article outlines how Baidu's O2O movie platform ensures cinema merchant service quality by classifying issues, defining key metrics, monitoring online ticketing processes, and implementing systematic handling procedures for data, system, and business problems to maintain user experience and product reputation.
Cinema ServicesMetricsO2O
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