网易UEDC

May 3, 2017 · Product Management

How Controlling the User’s Sense of Control Boosts UX: Strategies and Insights

This article explores how preserving or cleverly simulating users' sense of control—through primary and secondary control, illusion of control, proper response, explanatory and substituted control, and avoiding learned helplessness—enhances user experience across digital products, illustrated with real‑world examples and design guidelines.