Ziru Technology

Aug 1, 2019 · Big Data

How Ziru IM Leverages Flink for Real-Time Conversation Monitoring and Service Quality

The Ziru IM project uses Apache Flink to monitor real-time conversation metrics such as timely reply rates, average session duration, and message counts, employing two dialogue models and session definitions to enhance service quality and operational insight within an in‑app communication platform.