BanTech Think Tank
May 18, 2026 · Industry Insights
Instant Credit Card Application: A Full‑Link Mobile Sales Transformation
Facing intense retail banking competition, China Postal Savings Bank overhauled its mobile credit‑card application flow—reducing steps from 17 to a single page, cutting processing time from 20 minutes to under 5 minutes, and leveraging intelligent image recognition, streamlined e‑signatures, and group‑submission features to dramatically improve efficiency and customer experience.
Mobile Bankingcredit card applicationcustomer experience
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