Alibaba Cloud Native

Nov 7, 2026 · Operations

From Blame Games to Causal Chains: How AI Agents Revolutionize Ops Troubleshooting

This article demonstrates how Alibaba Cloud's STAROps platform and OSS Agent collaborate to transform ops troubleshooting by correlating cross-domain monitoring data and storage-layer diagnostics, using three real-world scenarios where alerts pointed to the wrong domain while root causes lay in naming conventions, bucket policies, and referer configurations.