Data Bricklaying Diary

Sep 21, 2026 · R&D Management

Ontology Review Exposes Governance Conflicts: Customer & Revenue Disputes

The article explains how ontology reviews surface business governance conflicts over definitions like 'customer' and 'revenue,' and provides a framework to distinguish identity, roles, granularity, facts, and rules; assign confirmation authority by domain, cross-domain, and management levels; implement decisions via versioned decision cards; and validate through concrete test cases rather than forced unification.