Comprehensive Case Study of Large‑Scale Desktop IT Management and Automated Fault Detection at Ctrip
This article presents a detailed case study of Ctrip's large‑scale desktop IT management solution, describing the challenges of handling tens of thousands of office PCs, the full‑link architecture built with Rust, Tauri, SpringBoot and Django, automated health monitoring, fault detection, remediation workflows, security measures, performance optimizations, and the measurable operational improvements achieved.