Jun 30, 2023 · Artificial Intelligence

Roundtable on Large‑Model‑Based Recommendation Systems: Opportunities, Challenges, and Future Directions

In this expert roundtable, leading researchers and engineers discuss the current state of recommendation systems, how large language models can reshape the field, the technical and practical challenges involved, and practical advice for practitioners looking to adopt AI‑driven personalization solutions.

AILarge Language ModelsRecommendation Systems

0 likes · 36 min read

Roundtable on Large‑Model‑Based Recommendation Systems: Opportunities, Challenges, and Future Directions

Meituan Technology Team

Sep 30, 2021 · Artificial Intelligence

Meituan's Intelligent Customer Service Technology and Practice

Meituan’s intelligent customer service platform, serving over 630 million users and 7.7 million merchants, integrates six core AI capabilities—including problem recommendation, understanding, dialogue management, answer supply, response recommendation, and session summarization—across pre‑sale, in‑sale, after‑sale and internal scenarios, leveraging multi‑turn dialogue, intent recognition, knowledge‑graph Q&A, and the Moses platform, while targeting future end‑to‑end and emotionally intelligent interactions.

BERTDialogue SystemsIntelligent Customer Service

0 likes · 23 min read

Meituan's Intelligent Customer Service Technology and Practice