Shopee Tech Team
Feb 17, 2022 · Artificial Intelligence
From Zero to One: Building and Optimizing Dropdown Recommendation in Shopee Chatbot
The article details Shopee Chatbot’s end‑to‑end development of a dropdown recommendation feature, describing the retrieve‑then‑rank architecture with BM25 and vector recalls, multilingual pre‑training and distillation, DeepFM‑based ranking, experimental gains in CTR and conversion, deployment infrastructure, business impact, and future enhancements.
CTR predictionChatbotDeep Learning
0 likes · 20 min read