Mingyi World Elasticsearch

Oct 11, 2026 · Industry Insights

AI Claims to 'Understand You' But Can't Sell a Ready-to-Use Quilt

The author contrasts a frustrating quilt purchase on JD.com — where core and cover are separate SKUs and service insists on separate orders — with Taobao's bundled, temperature-rated options, arguing e-commerce organizes by warehouse SKUs not user intent, and proposes AI should bundle products, translate specs to human context, surface defects proactively, and shift from product recommendations to scenario-based answers.