DataFunTalk
Dec 11, 2019 · Artificial Intelligence
Knowledge Structuring and Applications in Alibaba's Xiaomì Chatbot: From KBQA to EBQA
This article presents an in‑depth overview of Alibaba's Xiaomì conversational AI system, describing how structured knowledge—including FAQs, phrase‑based knowledge, knowledge graphs, and machine‑read documents—is organized into a two‑level schema and applied to knowledge‑based QA (KBQA) and event‑based QA (EBQA) with detailed model pipelines, ranking, type inference, and recommendation techniques, while also discussing practical challenges and future directions.
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