Tencent transformed its popular Happy Dou Dizhu game’s monitoring by migrating to Tencent Cloud Managed Prometheus and Grafana, unifying metric naming, consolidating ServiceMonitors, defining dashboards as code, and avoiding high‑cardinality labels, which cut labor costs by over 30% and greatly improved operational efficiency.
This article describes NetEase's AIOps journey for game operations, explaining the Gartner definition of intelligent operations, the implementation roadmap, detailed anomaly‑detection techniques for business, performance, and log data, and a comprehensive fault‑localization workflow that combines resource, code, and historical analysis.
This article presents Tencent Games' marketing effectiveness analysis workflow, describing the business background, multi‑dimensional analytical challenges, the evolution of their data stack from MySQL to ClickHouse, practical optimizations, experience sharing on hotspot handling, Zookeeper usage, bottlenecks, migration, and future plans for broader ClickHouse adoption.
This article explains the fundamentals of operations and game operations, outlines server management strategies for hundreds of machines, compares RAID levels, evaluates load balancers (LVS, Nginx, HAProxy), discusses proxy servers (Squid, Varnish, Nginx), and clarifies middleware, JDK, Tomcat ports, and CDN concepts.
The article details NetEase's experience designing and implementing dynamic server scaling for overseas games on AWS, comparing Auto Scaling and GameLift, describing a custom scaling platform, the challenges faced, lessons learned, and future directions for cloud‑based game operations.
This presentation details NetEase Games' journey of moving its mobile titles overseas onto AWS, covering the challenges of performance, elasticity, security and global connectivity, the systematic cloud evaluation framework they built, and the architectural and operational practices they adopted to achieve reliable, cost‑effective worldwide game services.
This article details how NetEase Games implemented non‑stop maintenance for large‑scale online titles by reusing resources with Docker virtualization, evaluating Calico and Flannel overlay networks, and building a custom SDN solution, ultimately improving operational efficiency and player experience.
An in‑depth look at the evolution of game operations—from early PC and web games to today’s mobile and cloud‑based titles—covering architecture, Tcaplus storage, CMDB building, automated deployment, performance monitoring, data warehousing, and the essential skills and challenges faced by game ops engineers.
This article details how Tencent's game operations team redefined operational services, introduced micro‑service architecture, applied big‑data driven recommendations, and built intelligent, automated pipelines for server opening, merging, version releases, and download services, achieving significant efficiency and cost gains.
This article chronicles Tencent's game operations service evolution—from early manual processes and script‑driven releases to automated tooling, microservice‑based design, and data‑driven metrics—highlighting key service definitions, eight product‑focused service categories, real‑world case studies, and the roadmap toward intelligent, 4.0‑level operations.
This article shares practical game‑operation case studies using tcpdump and Wireshark, explains the underlying principles, and provides actionable tips for network troubleshooting, Wireshark configuration, tcpdump parameters, filters, and Android capture methods.
