58UXD

Mar 8, 2023 · Operations

How 58 Home Services Transforms Household Care with Service Design and Digital Touchpoints

This article examines how 58到家 leverages service‑design thinking, online‑offline integration, and digital tools to streamline household‑service matching, improve broker‑customer interactions, and create scalable, user‑centric processes for the rapidly growing home‑service market.