Qunar Tech Salon
May 13, 2020 · Artificial Intelligence
Intelligent Hotel Post‑Sale QA System: Model Selection, Evaluation, and Engineering Optimization
This article describes the design, model selection, experimental evaluation, and engineering optimization of an AI‑driven post‑sale question‑answering system for hotel services, covering FAQ construction, intent detection, deep‑learning matching models such as DSSM, ESIM, BERT, and their performance and latency trade‑offs.
AIBERTDSSM
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