DataFunSummit

Sep 16, 2025 · Artificial Intelligence

How Human‑Centric Evaluation Transforms Conversational Recommender Systems

This article reviews Professor Jin Yucheng’s research on conversational recommender systems, detailing a human‑centric evaluation framework, the CRS‑Que assessment model, and ChatGPT‑based experiments that reveal how dialogue quality, user trust, and prompt design jointly shape system performance.