DeWu Technology

Aug 18, 2025 · Frontend Development

Building a High‑Performance Custom Knowledge Base with TinyMCE

This article details the design and implementation of a self‑built customer service knowledge base, covering background needs, the selection of TinyMCE as the rich‑text editor, system architecture, solutions for image migration, lazy loading, template thumbnails, global find/replace, and RAG‑based intelligent Q&A.