Nov 13, 2023 · Industry Insights

Alibaba Cloud Outage: Massive Impact Across Alibaba Services

An Alibaba Cloud outage on November 12, 2023 caused yellow alerts, console and API failures, and service disruptions for Alibaba products such as Taobao, Xianyu, DingTalk, and Yuque, traced to an OSS storage component failure and detailed with a timeline, cause analysis, and personal reflections.

Alibaba CloudIncident ReportOSS

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Alibaba Cloud Outage: Massive Impact Across Alibaba Services

Programmer DD

Dec 26, 2022 · Operations

Inside Alibaba Cloud Hong Kong Region C Outage: Timeline, Impact, and Lessons Learned

On December 18, 2022, Alibaba Cloud's Hong Kong Region Zone C suffered a massive service interruption—the longest in its operational history—prompting a detailed incident response, extensive service impact across compute, storage, and networking, and a thorough analysis that led to concrete infrastructure and communication improvements.

Alibaba CloudIncident ReportInfrastructure

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Inside Alibaba Cloud Hong Kong Region C Outage: Timeline, Impact, and Lessons Learned