Ctrip Technology
Jun 10, 2021 · Operations
Intelligent Large‑Scale Workforce Scheduling at Ctrip: Modeling, Heuristic Algorithms, and System Design
This article details Ctrip’s large‑scale intelligent workforce scheduling project, covering the business background, constraint‑rich problem modeling, heuristic algorithm selection and benchmarking, performance optimizations through multithreading and distributed computing, and the design of a scheduling platform that delivers high‑quality rosters within minutes.
Ctripheuristic optimizationlarge-scale integer programming
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