Smart Workplace Lab

May 9, 2026 · R&D Management

How Middle Managers Can Survive AI Disruption: Leveraging Exception Management

The article analyzes why middle managers lose relevance when AI automates routine tasks, redefines their role as interfaces for standards and exceptions, and presents a three‑step lever‑control framework—including a task‑allocation matrix, automation rules, and an exception‑interception checklist—to restore strategic impact.