Random Bulletin

Jun 8, 2026 · Industry Insights

Why IM Isn’t Synchronous: Three Immediate Steps to Shift from Chat‑Based Requests to Asynchronous Work

The article explains how using instant‑messaging for direct requests creates costly synchronous communication, contrasts it with asynchronous task links, cites media‑richness theory and remote‑work research, and offers three practical actions—task‑system entry, board‑first view, and long‑form docs—to make collaboration more efficient.