Baidu Intelligent Testing
Sep 27, 2017 · Product Management
Twelve Effective Interview Techniques for User Research
These twelve interview techniques guide designers on reducing participant tension, framing sessions as casual chats, asking progressive questions, avoiding leading language, preventing overly open queries, keeping users speaking for themselves, observing micro‑expressions, steering clear of design suggestions, avoiding answer cues, encouraging storytelling, and effectively analyzing collected insights.
UX designUser Researchdesign methods
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