Tagged articles

operational feedback

2 articles · Page 1 of 1

Oct 24, 2026 · Artificial Intelligence

Why AI Success Metrics Become Business Rework: Measuring Real Delivery in Agent Triage

This article argues that technical success metrics for AI agents (like API success rates) misrepresent business value, and proposes a framework for measuring actual delivery: define qualified outcomes per pre-agreed contracts, fix the task denominator, track human effort and rework across auto/collaborative/escalation paths, and feed verified operational feedback into knowledge, model, and regression improvements.

AI agent evaluationafter-sales triagebusiness metrics

0 likes · 26 min read

Why AI Success Metrics Become Business Rework: Measuring Real Delivery in Agent Triage

Data Bricklaying Diary

Aug 16, 2026 · Big Data

Ontology-Driven Data Governance: 8 Steps to Connect 4A from Business Scenarios to Feedback

This article presents an eight-step methodology for ontology-driven data governance that connects business, data, application, and technology architectures (4A) by starting from high-value business scenarios, establishing semantic kernels, mapping data evidence, linking application actions, referencing technical constraints, enforcing semantic quality, publishing usable semantic products, and closing the loop with operational feedback.

4A architectureAgentMCP Server

0 likes · 12 min read

Ontology-Driven Data Governance: 8 Steps to Connect 4A from Business Scenarios to Feedback