playback recovery

Bitu Technology

Jan 15, 2025 · Operations

Refactoring Playback Error Reporting, Metrics, and Recovery in Tubi Web/OTT Player

The article details how Tubi's Web/OTT team restructured player error reporting, statistical metrics, and unified handling, introduced precise error‑tracking enums, defined new recovery strategies for device decoding, network, and cache issues, and validated their impact through extensive experiments that improved user experience and key business KPIs.